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Terms of Service

Last Updated: 12 April 2024

By using this website https://leticiaringe.podia.com/ (“Website”), You are deemed to have read and agreed to the following terms and conditions: 

The following terminology applies to these Terms and Conditions (Terms), Privacy Policy and any disclaimer notice and any or all Agreements on this Website: 

“Customer”, “You”, “User” and “Your” refers to you, the person accessing this Website and exploiting Our Services/Products and therefore accepting the Provider’s terms and conditions and; 

“User Account” or “Account” shall mean the online account maintained by the User at the Website to avail of the Services; 

the “Provider”, “Our”, “We” and “Us”, refers to, Leticia Ringe;

“Party” or “Parties” refers to both the Customer/User and Ourselves, or either the Customer or Ourselves. 

“Product” refers to a unique product provided by the Provider as a result of Our commitment and services (“Services”). 

Any use or access by anyone under the age of 16 is prohibited unless permitted by the laws of Your country of residence, and certain regions and/or Products may have additional requirements and/or restrictions. 

All rights not expressly granted to You under these Terms are reserved to the Provider. 

SERVICES/PRODUCT(S) 

The Website allows You to purchase an online-course or membership (Product) for a fee. We may at Our sole discretion engage third party service providers from time to time to provide certain Services. Each such purchase is intended to be used only by one person, unless specified otherwise under the Product’s details. You are not allowed to share Your purchase and/or provide access to such purchase to a third party. Please acknowledge that the Products we provide You with for a fee paid through Our Website constitute Our intellectual property and may not be exploited in any way prohibited by these Terms. 

LICENSE 

Subject to these Terms and Our policies, We grant you a limited, personal, non-exclusive, non-transferable, and revocable license to use Our Services/Products. You may use Our Product(s) only for Your personal, non-commercial use, unless You obtain Our written permission to otherwise use the Product(s). You also agree that You will access, and/or use only one User Account, unless expressly permitted by Us, and You will not share access to Your User Account or access information for Your Account with any third party. Using our Services/Product(s) does not give you the ownership of or any intellectual property rights in Our Services or the Product(s) you access for a fee paid through Our Website. 

PRIVACY 

We are committed to protecting Your privacy. We will only use information collected from individual Customers particularly email addresses to facilitate and deliver orders as part of Our commitment to provide the Services Our Customers have paid. Moreover, as We endeavour to provide You better products/services We will also be using Your emails to promote Our other products/services. You can opt out anytime by pressing the unsubscribe button that can be found in every email We send. We will constantly review Our systems and data to ensure the best possible service to Our Customers. 

We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles. Please read our separate Privacy Policy (https://leticiaringe.podia.com/privacy) carefully. 

DISCLOSURE OF INFORMATION

We may be required, in certain circumstances, to disclose information in good faith and where We are required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our Customer agreements; or to protect the rights, property or safety of our Customers or third parties.

THIRD PARTY SERVICES

The Product & Services may permit you to link to other websites, services or resources on the Internet, and other websites, services or resources may contain links to the Services. When you access third party resources on the Internet, you do so at your own risk. These other resources are not under Our control, and you acknowledge that We are not responsible or liable for the content, functions, accuracy, legality, appropriateness or any other aspect of such websites or resources. The inclusion of any such link does not imply Our endorsement or any association between us and their operators. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such website or resource.

DELIVERY OF PRODUCTS

Please be aware there are inherent risks associated with downloading any software and digital Products. Should you have any technical problems downloading any of our Products (that are available for download), please contact us so we may try to assist you.

SUPPORT 

We will provide Customer support services to Our registered Users via electronic mail. If You experience any difficulties using Our Product or Services please notify us using the following email: leticia@leticiaringe.com with a subject line “Support”. 

However, We will not be liable or in any way responsible for Your own technical issues, internet speed and other related to Your access/device/location matters and We reserve the right to solely determine whether such difficulty exists on Our side. 

LIMITATION OF LIABILITY

It is an essential pre-condition to You using this Website that you agree and accept that We are not legally responsible for any loss or damage you might suffer related to your use of this Website, whether from errors or from omissions in our documents or information, any Product or Services we may offer or from any other use of this Website. This includes your use or reliance on any third party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable.

It shall be your own responsibility to ensure that any Products, Services or information available through this Website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

You acknowledge that professional coaching is distinctly different from counselling, psychotherapy or psychoanalysis and does not deal with the diagnosis or treatment of psychological or emotional problems. Some services may involve health or other personal and well-being management discussions. The Services should not replace discussions with qualified suitable healthcare professionals where relevant and should not be used to diagnose or replace any professional treatment or management of any particular existing condition. All decisions about any treatment and management of any condition must be made with a relevant healthcare professional. You are at all times responsible for your own physical health and emotional well-being. 

Under no circumstances will the Provider or any of its representatives be held liable for any special or consequential damages that result from the use of, the improper use of, or the inability to use the information or strategies communicated to you through the Products or Services. By participating in the Products & Services, you hereby waive and release the Provider to the full extent permitted by law from any and all claims relating to the use of and/or reliance on the information and content provided to you. In no event shall the We be held liable for any injury, loss, or damage resulting from the use of, or reliance upon, the Product or Service materials.

DISCLAIMER 

The information on this Website is provided on an “AS IS” basis. To the fullest extent permitted by law, this Provider: (i) excludes all representations and warranties relating to this Website and its content or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this Website and/or the Provider’s Products; (ii) excludes all liability for damages arising out of or in connection with Your use of this Website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal Product of things or You have advised this Provider of the possibility of such potential loss), damage caused to Your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages. 

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT (A) THE PRODUCT(S) WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS OR ACHIEVE THE INTENDED PURPOSES, (B) THE PRODUCTS WILL NOT EXPERIENCE OUTAGES OR OTHERWISE BE UNINTERRUPTED, TIMELY, SECURE OR ERROR- FREE, (C) THAT DEFECTS ON THE PRODUCTS WILL BE CORRECTED. YOU ASSUME ALL RISK OF PERSONAL INJURY, INCLUDING DEATH AND DAMAGE TO PERSONAL PROPERTY, SUSTAINED FROM USE OF THE PRODUCT(S). 

Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in this Website or as to their correctness, suitability, accuracy, reliability, or otherwise.

It is your sole responsibility and not the responsibility of the Provider to bear any and all costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this Website or any Products or Services that may be offered through it. It is your responsibility to do so.

PAYMENTS

Purchasing a Product:
We offer paid Product(s) & Services for a fee. You are responsible for paying all fees charged by Us and applicable taxes in a timely manner with a payment mechanism associated with the applicable paid Product(s). When you make a purchase, you agree not to use an invalid or unauthorised payment method. We reserve the right to disable access to any Product for which we have not received adequate payment. Unless otherwise stated, all fees are quoted in U.S. Dollars. You are solely responsible for any sales, value-added, withholding or similar taxes that apply to Your purchase, whether domestic or foreign. 

You can purchase Our Product(s) via credit card:
If You choose to pay by credit card You authorise Us to charge Your credit card or bank account for an amount of Product’s applicable fee. 

By purchasing any Product or Services through Our Website, You hereby consent and agree to abide by such third-party Internet payment service providers’ customer terms and conditions, and privacy policies, and understand that we have no control whatsoever on such customer terms and conditions, and privacy policies (including the online platform, Podia - see Podia’s terms & conditions here: https://www.podia.com/terms). IF You DO NOT AGREE to such third-party Internet payment service providers’ customer terms and conditions or privacy policies, DO NOT PURCHASE ANY PRODUCT. This is Your sole responsibility to find, read and understand any third party policies.

SUBSCRIPTION SERVICES

Any subscription-based Products & Services (“Subscription Services”) you have signed up for will be automatically extended for successive renewal periods of the same duration as the subscription term originally selected. To change or resign your Subscription Services at any time, go to https://leticiaringe.podia.com/account/billing. If You terminate a subscription-based Service, you may use your subscription until the end of your then-current term; your subscription will not be renewed after your then-current term expires. However, you won’t be eligible for a prorated refund of any portion of the subscription fee paid for the then-current subscription period.

Your non-termination or continued use of a Paid Product or Service reaffirms that we are authorised to charge your Payment Method for that Paid Service.

FREE TRIALS 

Any free trial or other promotion that provides access to a Paid Service must be used within the specified time of the trial. You must stop using a Paid Service before the end of the trial period in order to avoid being charged for that Paid Service. If you cancel prior to the end of the trial period and are inadvertently charged for a Paid Service, please contact us at leticia@leticiaringe.com.

RETURNS AND REFUNDS

We handle returns and processes refunds in accordance with the Australian Consumer Protection legislation. All sales are final for Products & Services offered by Us. 

CUSTOMER RESTRICTIONS 

As a Customer, You agree not to: 

  • Circumvent, disable, or otherwise interfere with security-related features of the Website; 

  • Disparage, tarnish, or otherwise harm, in Our opinion, Website and/or the Service; 

  • Use the Product in a manner inconsistent with any applicable laws or regulations; 

  • Interfere with, disrupt, or create an undue burden on the Service or the networks or services connected to the Service; 

  • You will not share access to Our Product with a third party (unless otherwise permitted by us separately in writing); will not lease, sell, grant or otherwise exploit Our Product(s) in a way prohibited by these Terms. 

  • Attempt to bypass any measures of the Website designed to prevent or restrict access to the Service, or any portion of the Website. 

USER CONTENT AND CONDUCT 

In case Our Services enable You to share your content ("User Content"), You retain all intellectual property rights in, and are responsible for, the User Content You create and share. However, by submitting User Content you grant other Users and the Provider the right to share Your User Content via any social media platform. 

As a user of the Site, you agree not to post any Prohibited Content: 

  • Profane language or content; 

  • Content that promotes, fosters, or perpetuates discrimination on the basis of race, religion, gender, marital status, familial status, national origin, age, mental or physical disability, sexual orientation, gender identity, source of income or other protected status under applicable law; 

  • Inappropriate sexual content or links to inappropriate sexual content, nudity or obscene; 

  • Conduct or encouragement of illegal activity; 

  • Private and confidential information; 

  • Content that violates a legal ownership interest of any other party.

You also agree not to directly contact any coach, teacher or employee of the Provider for any reason. Customer Support requests or issues should be directed exclusively to leticia@leticiaringe.com. 

INTELLECTUAL PROPERTY OF THE PROVIDER 

Unless otherwise indicated, this Website is Our proprietary property and all source code, databases, functionality, software, Website designs, audio, video, text, photographs, and graphics on the Website (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by Us or licensed to Us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws in various jurisdictions including EU and US, international copyright laws, and international conventions. 

You are not permitted to reproduce the documents, information or materials on this Website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or Products that may be available for download from time to time on this Website.

We expressly reserve all copyright and trademark in all documents, information and materials on this Website and we reserve the right to take action against you if you breach any of these terms.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

CONFIDENTIALITY IN GROUP CALLS

In some of the Products & Services, live group classes & coaching calls are available where personal and professional information may be exchanged between participants. You are entirely responsible for deciding how much of your personal information you wish to share. By taking part in these classes & coaching calls, you agree to keep information of other members confidential. The Provider will not share, sell, or rent the personal information of its members to third-party businesses; however, we cannot guarantee the confidentiality of any of the information you choose to share in the live classes & group coaching calls. 

All Products & Services materials, coaching, coaching calls, call replays, class replays, instructor calls and call recordings, transcripts, workshops and workshop recordings, as well as the personal information of individual members are to be kept confidential. These may not be duplicated, shared, posted on social media or utilised in any way.

EDUCATION OR LIFE COACHING

By using our Products & Services, you agree that the Provider is not to be held liable for any decisions you make based on any of our Products or Services or guidance and any consequences, as a result, are your own. Under no circumstances can you hold the Provider liable for any actions you take nor can you hold us or any of our employees liable for any loss or costs incurred by you as a result of any guidance, advice, coaching, materials or techniques used or provided by Us.

All our information on both this Website and in consultations is intended to assist you and does not in any way, nor is it intended to substitute professional, financial or legal advice. Results are not guaranteed and We take no responsibility for your actions, choices or decisions. 

COACHING SERVICES

We will provide the Services in accordance with industry and ethical standards. We will be honest and straightforward in asking questions and making requests.

You understand that only you can grant the power of the coaching relationship and you agree to have the coaching relationship be powerful. 

You are responsible for your own progress and understand that the results of the Services vary between clients. We cannot and do not guarantee any particular results from the Products or Services as such results are dependent on you. 

If you have any concerns regarding the Products or Services, you will communicate those concerns to Us as soon as possible by email at leticia@leticiaringe.com in order to give Us a reasonable opportunity to respond to and address these concerns. 

Feedback and discussion are important to the sessions and provision of the Services. It is up to You to provide such feedback in order to give Us an opportunity to resolve any issue quickly and effectively. You will work with Us to resolve those concerns and return the power to the coaching relationship.

TERM AND TERMINATION 

The Provider may terminate your access to all or any part of the Website, Services and/or Product(s) at any time, with or without cause, with or without notice, effective immediately. 

You can stop using our Services at any time. You may delete your User Account by Website features or notifying Us at leticia@leticiaringe.com. When you decide to delete Your User Account, We will delete Your data, although this may not take place immediately. 

INDEMNITY 

You agree to indemnify, defend and hold harmless the Provider and its affiliates, and their respective licensors and Service Providers, and all officers, directors, owners, agents, or licensors of any of the foregoing (collectively, the “Indemnified Parties”) from and against any and all losses, damages, liabilities and costs, including reasonable legal fees, sustained by any of the Indemnified Parties in connection with any claim arising out of Your use of Our Website or Product(s), or any breach by You of these Terms. Under no circumstances shall We be liable for any amount exceeding the fee paid for the Services/Product(s) ordered. 

COMPETITION AND CONSUMER ACT

For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), Our liability for any breach of a term of this agreement is limited to: the supplying of the Products or Services to you again; the replacement of the Products or Services; or the payment of the cost of having the Products or Services supplied to you again.

You must be over 18 years of age to use this website and to purchase any goods or services

CHANGES TO THESE TERMS 

We reserve the right to revise the Terms at our sole discretion at any time. Any revisions to the Terms will be effective immediately upon posting by Us. For any material changes to the Terms, we will take reasonable steps to notify you of such changes, via a banner on the website, email notification, another method, or combination of methods. In all cases, your continued use of the Services/Products after publication of such changes, with or without notification, constitutes binding acceptance of the revised Terms. 

EXCLUSION OF COMPETITORS

If you are in the business of creating similar documents, Products or Services for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of Us. We expressly exclude and do not permit you to use or access our Website, to download any documents or information from this Website or obtain any such documents or information through a third party. If you breach this term then We will hold you fully responsible for any loss that we may sustain and further hold you accountable for all profits that you might make from such unpermitted and improper use. We reserve the right to exclude and deny any person access to this Website, Services, Product or information in our sole discretion.

SEVERABILITY 

If it turns out that a particular provision of these Terms is not enforceable, this will not affect any other terms. If you do not comply with these Terms, and we do not take immediate action, this does not indicate that we relinquish any rights that we may have in accordance with these Terms or granted by law. 

Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.

APPLICABLE LAW AND JURISDICTION 

These Terms and Conditions are governed by the laws of New South Wales, Australia, the parties submit to the jurisdiction of the Court of New South Wales, Australia regardless of conflicts of law rules, and New South Wales Courts competent to hear appeals from them. 

ENTIRE AGREEMENT 

The Terms constitute the sole and entire agreement between You and Us regarding this Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Services/Product(s)/Website. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.

CONTACTING US 

For questions or clarifications regarding Our Terms and/or any other matters related to Our Services/Products, please contact Us at leticia@leticiaringe.com. 

Our mailing address is:
Attn: Leticia Ringe
Address: PO Box 184, Yandina QLD 4561